T & C

TERMS AND CONDITIONS

Last modified: September 2024

www.tavarzawacki.com + www.tavarzawacki.com/shop

These General Terms and Conditions (hereinafter, the "conditions of use") apply to the online retail store TAVAR ZAWACKI SHOP (hereinafter, "The Company"), with domain www.tavarzawacki.com/shop property of A THOUSAND WORDS, L.D.A. (hereinafter, "TAVAR ZAWACKI") and its licensees. Your access to and use of the service is conditioned on your acceptance of and compliance with these terms. These terms apply to all visitors, users, and others who access or use the service. Please read the details of the agreement carefully below.

 

GENERAL

1. The undermentioned applies to the webpage on www.tavarzawacki.com/shop. If you have any questions about the objects or your order, the best way to reach us is at info@tavarzawacki.com

2. For the best fulfillment of its services, the company is obliged to provide certain data of its clients (name, surnames, address, telephone, etc.) to other companies that collaborate with the provision of the service (carriers, financial entities, or service companies web hosting). In all cases, the data provided is strictly necessary for the specific activity that will be carried out with the commercial activity at  www.tavarzawacki.com/shop

 

PRIVACY

1. Although situations may occur where we will need more information about you to communicate with you, such as to book an order or register your name, we will inform you by all means when we collect your personal data online.

2. This website keeps track of the number of visitors, the websites where they come from, and which provider the visitor uses to access the internet. The data will be exclusively used so that it cannot be reduced to individuals or persons. Collected personal data will not be sold, nor will it be made available to third parties, exceptions can occur only when this data is legally required. And, at any moment, you can request to remove your data from our files.

3. www.tavarzawacki.com/shop takes great care in handling your personal information. We will use your personal information only for purposes relating to your order, e.g. to notify you of the status of your order. Personal information is carefully processed and protected and we comply with rules and regulations formulated and governed by the Portuguese Data Protection Authority.

 

AVAILABILITY

1. The artworks we make are limited editions. Editions are strictly limited to one unit per customer unless otherwise specified. Once each edition is sold, it will no longer be available. For any questions about the availability of our products, please get in touch with the sales manager info@tavar1.com

2. Advertised Product offerings and prices by The Company are valid only until they are visible on the site and/or until stocks are exhausted (whether or not the website is updated to reflect current availability).

3. The Company does not in any way guarantee the availability of any product for sale generally, or for any specified period, but The Company shall in good faith fulfill orders as they are received while stocks last.

 

SHIPPING

1. We are based in Berlin, Germany. We ship to all packages using DHL + DHL international. If the country where you want us to ship your package is not available in the options we have provided, please contact the sales manager directly at info@tavarzawacki.com to help calculate your shipping costs.

2.  All listed prices for the limited edition artworks we are selling on www.tavarzawacki.com/shop are exclusive of shipping. Shipping rates are determined based on the artwork size, weight, and destination address. During your checkout, you are required to manually insert the address to us to ship the sold artwork. We are not responsible for any incorrect errors in the address that you have provided us. Please double-check all your information before purchasing. Neither of us wants your package going somewhere it doesn't belong!

3.  Once your payment method is confirmed and processed into our system we start the packaging process. Unless otherwise stated, we will typically need anywhere between 14-21 business days before we are ready to dispatch your artwork for delivery. We will send your tracking number once your package has been dispatched. These delivery times are an indication, not a guarantee. Longer delivery times than the delivery times indicated here, will not entitle you to compensation, cancel your order, or revoke your contract of sale. Our team will notify you as soon as your package is dispatched for delivery. We will provide you with your tracking number for your records. We do not ship to Post Office Boxes (P.O. BOX).

4.  Regarding loss claims, please contact DHL Shiping If your package is unable to be found by the shipping provider, reach us at info@tavarzawacki.com Buyers are responsible for the information that is implied when they place the order. The additional shipping costs, caused by the declaration of an incorrect or incomplete address, are the sole responsibility of the final customer.

5.  For all import taxes that are imposed on your order, you will have to pay for these charges upon delivery of your order. As we have no control over customs charges or import taxes, please understand that www.tavarzawacki.com/shop cannot be held responsible for any additional customs charges or import taxes imposed on your order.

6. Although it is unlikely, customs officials are authorized to open packages for inspection. As this is out of our hands, please understand that we cannot accept responsibility for any orders delayed by foreign customs. Additionally, customs duties, which are not included in our product or shipping charges, may or may not be imposed by customs officials in your country. Our customers tell us that fees are consistently not collected on small parcels. Contact customs officials in your country for more information on how your order will be handled by them.

 

PAYMENT

1. The prices indicated on the screen, including tax for Portugal and European Union resident Clients, are expressed in Euros (€) and are valid, except for typographical error or omission. The offers are duly marked and identified as such.

2. The order confirmation does not yet constitute a contract of sale. The order confirmation is only intended to inform you of the fact that www.tavarzawacki.com/shop has received your order.

3. We process payments via the Shopify.com platform. We aim to have our customers process and make payments in the most secure method possible. Shopify accepts; PayPal, Google Pay, Apple Pay, and all major credit cards. We do not accept Cryptocurrency.

TRADEMARKS

1. All names, logos, product and service names, designs, graphics, and slogans are trademarks of Tavar Zawacki Inc., A THOUSAND WORDS. L.D.A, or their affiliates and licensors. You must not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify such marks without the prior written permission of Tavar Zawacki Inc. or A THOUSAND WORDS. L.D.A. National and international legislation that protects their legitimate rights. World rights reserved, 2024.

 

 

RETURN POLICY

1. When you place an order on www.tavarzawacki.com/shop you will be asked to confirm your order. After confirming your order, you have placed a binding order for the chosen products.

2. Unless otherwise noted, Tavar creates each limited edition release himself. Unlike the majority of other artists selling editioned artworks, Tavar's focus is to offer editions that he handmakes. All artworks will have a handmade feeling to them with the possibility of having some natural, human alterations. Tavar likes to call each artwork ‘perfectly, imperfect’. Such examples are slightly misaligned pieces, paint discoloration, air bubbles in the resin, etc. Whatever the case may be, Tavar insists that if he has signed his name on an artwork then it's up to his standards. *By purchasing any artwork on www.tavarzawacki.com/shop you are agreeing to our Return Policy standards, which is no returns of any purchase. All purchases are final.

3. All artworks are made with my hands. There are no returns and all sales are final. Great care is taken to ensure safe delivery, so receiving damaged art is a rare case. But if the content of the order is incorrect or damaged in transit or faulty, please contact both info@tavarzawacki.com + DHL Shiping

TERMINATION

1. If you breach the terms, we may terminate, or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation.

All provisions of the terms, which by their nature should survive termination, shall survive termination, including without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.